ServiceMaster Restoration By Simons

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Flooring

Chicago, IL·Chicago

Open·Open 24 hours

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About

Rated 5.0★ across 86 reviews, ServiceMaster Restoration By Simons is a top-tier flooring contractor serving Evanston and surrounding areas. Known particularly for plumbing. Sam and the team are singled out for responsive, clear communication. Clients appreciate that timelines and budgets are respected, not estimates. Reviewers praise the crew for respecting the home throughout construction. Clients describe fair pricing that matches the scope and quality of work. Active review responses suggest this team takes client relationships seriously.

Project Pricing Insight

Price range:Mid-Range$$

Flooring projects typically cost $3K – $15K in Chicagoland

Hired ServiceMaster Restoration By Simons? Share what you paid

Aleah Jack

5 reviews

Highlights

Excellent communicationOn time and on budgetProfessional and trustworthyClean and respectful of propertyWent above and beyond

Specialties

Plumbing
Flooring

Service Areas

Evanston

What Clients Are Saying

Clients liked

“Coming home to it literally raining in my kitchen and standing water was overwhelming, but ServiceMaster truly took control of the situation from the start.”
“Shawn and the crew came out assessed the problem and explained the mold remediation process to me.”
“Sam was out to the house the very next morning with equipment to begin the water removal and drying out of all the wet surfaces both upstairs and down.”

Clean record

No recurring concerns found across reviews. This contractor maintains a consistently positive reputation.

Read all 86+ reviews on Google

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What 86+ clients say about ServiceMaster Restoration By Simons

While I was away from home over the holidays, 8 pipes burst and caused extensive water damage throughout my house — the basement, first floor, and second floor were all affected. Coming home to it literally raining in my kitchen and standing water was overwhelming, but ServiceMaster truly took control of the situation from the start. Shawn and Sam managed the entire job and were outstanding and empathetic to the situation. They explained what needed to be done, worked quickly to stop further damage, and handled the drying and cleanup thoroughly across every level of the home. Their experience really showed — nothing felt rushed or overlooked. What I appreciated most was how organized and reassuring they were during a very stressful situation. I always knew what was happening and why. The work was professional, efficient, and done right. They also helped me understand and navigate the insurance claims process. I’m extremely grateful for Shawn and Sam and would absolutely recommend ServiceMaster to anyone dealing with serious water damage, especially something as overwhelming as a multi-pipe burst while you’re away from home.

“I called Service Master.by Simon's up for a mold issue in t he basement of my new home.”

I called Service Master.by Simon's up for a mold issue in t he basement of my new home! Shawn and the crew came out assessed the problem and explained the mold remediation process to me. The req got right work removed the affected drywall, baseboard, carpeting, padding and dried the area out. They did not leave e a y mess. The problem. is now resolved and the basement is a usable space. Thank you Shawn. Highly recommended!

Rose Mabwa

Nov 2025

“ServiceMaster Restoration did an excellent job.”

ServiceMaster Restoration did an excellent job! The work was done quickly and quietly, and the team was very considerate of the fact that I work from home. They were thoughtful and professional throughout the process—and my dog absolutely loved Mark! I definitely will call them again for any future restoration needs. Highly recommend!

Mackenzie Flynn

Jul 2025

“Water damage is one of those things you hope you'll never have to deal with, but when you do,...”

Water damage is one of those things you hope you'll never have to deal with, but when you do, having a great cleanup & restoration service is vital. The folks at Service Master were fantastic. I felt like I was in good hands through the entire process. They explained everything they were doing and answered all my question. More importantly, they proactively answered questions I didn't know I should be asking. Every person I dealt with was professional, empathetic, patient and responsive. If they said they were going to do something, they did it, every time. I hope this mess never happens again but if I do, I know exactly who to call. Thanks to all the folks at Service Master!

B P

Jul 2023

“We recently had water damage and State Farm suggested Service Master.”

We recently had water damage and State Farm suggested Service Master. From the first phone call to the last goodbye they were very courteous and professional. I was happy to work with Lucy & Pete and the rest of the crew. The did very good work and communicated with me at every turn. They were always on time and extremely responsive. I got to see the crew several times during the 7 days they worked on our home and they made it as painless as possible. I would definitely recommend them to anyone needing water remediation.

Andrew Weisberg (Chicago Criminal Lawyer)

Jun 2023

“We are so thankful for the hard work of ServiceMaster by Simons.”

We are so thankful for the hard work of ServiceMaster by Simons. Our family experienced flooding from a torrential storm and they were on the job with a hard working, professional crew in very short order. The flooding was so extreme it rendered the house unlivable. Through the excellent efforts of this team the damaged contents were quickly removed and the home cleaned so we could get the family back where they belong. They genuinely cared about the work they were performing and exhibited the highest standards of care and diligence.

jason alderman

Apr 2023

“We hired ServiceMaster Restoration by Simons to do cleaning of the Evanston Art Center.”

We hired ServiceMaster Restoration by Simons to do cleaning of the Evanston Art Center. They did an excellent job! The staff was professional and came on time. They worked hard to make the rooms sparkle!!! I would recommend them to anyone who has a major cleaning project. They are the best!

Paula Danoff

Mar 2022

“This review is almost a year late but I wanted to share our good experience and express our...”

This review is almost a year late but I wanted to share our good experience and express our appreciation for ServiceMaster by Simon's help - and to Sam Simon in particular - for their excellent service to help us restore our commercial building after a broken water heater flooded our home and two floors of commercial spaces below us. We detected the flood on a Saturday morning in May 2019 and less than 2 hours later Sam and his team were on site tearing out wet material and setting up their drying equipment. For over 3 weeks, Sam and his team came out twice a day to set up and remove their drying equipment in one of our tenant's spaces - a bank that needed to stay open in the middle of the restoration period. They arrived early in the morning before the bank opened to set up and after the bank closed to take out the equipment. In addition, they set up drying equipment in the basement, our home and another tenant's space and diligently monitored the conditions until each area was properly dried out so we could move on to the repair phase. It was a major mess but Sam and his team were cheerful and calm every day and ensured we understood and were comfortable with their plan. We are very pleased with our experience with ServiceMaster Restoration by Simons and highly recommend them for residential or commercial restoration needs. They are an excellent company and one that we would not hesitate to hire again if we need their services.

Jennifer Faron

May 2020

“I called ServiceMaster By Simons because of water damage to my home from the unit above.”

I called ServiceMaster By Simons because of water damage to my home from the unit above. Sam came out, spent a good amount of time explaining the companies drying and disinfecting process. He helped me navigate my insurance claim as well. They were fast, clean and helpful. I will use again. Thanks Sam.

Jose gomez

Apr 2019

“Sam at Service Master has professional integrity and is wonderfully supportive.”

Sam at Service Master has professional integrity and is wonderfully supportive. After water poured through my light fixtures in my condo from a pipe break two floor above, Sam came to evaluate the water content of walls, floors, etc. He assessed that a full on dry-out was not necessary even though my floors are clearly damaged. He gave me options versus imposing unecessary costs to my insurance company. All of this with no compensation for his time. Sam is an exemplary professional, honest and kind. He left his card with the offer to freely answer any questions I may have as I navigate this stressful process. Hopefully, I will never never again need a visit from Service Master in the future (fingers AND toes crossed!), but if I do, I will definitely go with this company.

Suellen Semekoski