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Expert Plumbing Heating & Electrical has a loyal client base as an HVAC contractor based in Naperville, serving the Chicagoland area, carrying 154+ reviews at 4.7★. Known particularly for hvac installation. One reviewer writes: "I am a member of PHACE Club at Expert Plumbing which is worth it for the inspections and the service discount." Their finished work regularly earns five-star feedback for precision and care. Joe is praised for running a tight, low-stress operation. Reviewers note projects finish on schedule and without surprise costs. They consistently leave the job site clean — which clients clearly value. Multiple reviewers have hired them for second and third projects — a strong trust signal. Review responses show the owners stay involved after the project wraps.
HVAC projects typically cost $3K – $15K in Chicagoland
Jeff Schwartz
34 reviews
Naperville, West Suburbs
No recurring concerns found across reviews. This contractor maintains a consistently positive reputation.
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“This time I felt it was best to have a professional do it.”
“JT came to assist me with a slightly leaking toilet.”
JT came to assist me with a slightly leaking toilet. He has a calm professional manner and answered all my questions very patiently and expertly. I highly recommend him and the service. The scheduler who took my initial call was very helpful. 5 Stars
Margaret Hahn
Dec 2025
“I am a member of PHACE Club at Expert Plumbing which is worth it for the inspections and the service discount.”
I am a member of PHACE Club at Expert Plumbing which is worth it for the inspections and the service discount. When I have issues, this team always takes care of the problem quickly. The experts they send are always courteous and knowledgable, explaining the issue to me and also recommending other items that could be of value/service to me. Today Jim and one of his colleagues came to fix a rusted out valve on my water meter, and replaced the angle stop on one of my toilets. The team at Expert Plumbing coordinated w/ the city of Naperville to shut my water off. Naperville arrived on time, and Expert was there early to set up. Everything went off w/o issues, Jim and his colleague completed the work quickly, and everything looks and works great. Thanks for the help, the leaky valve was driving me crazy.
Trushar Patel
Oct 2025
“Excellent service, patient explanation of questions, came up with a great solution.”
Excellent service, patient explanation of questions, came up with a great solution. Quick, efficient, confidence-inspiring. I would strongly recommend.
Todd Kelsey
Sep 2025
“We had Jim come out within an hour of being called, and he knew what the issue was right away.”
We had Jim come out within an hour of being called, and he knew what the issue was right away. He was friendly and had the flooding issue from a clogged pipe fixed in less than an hour!
Alex Stack
Sep 2025
“I manage a high rise building of 260 units twelve floors.”
I manage a high rise building of 260 units twelve floors. We had an emergency of water coming from a unit on the 5th floor flooding down to the 1st floor. We called Expert Plumbing and they came right out to fix the problem. They sent Jim and William. Both were very knowledgeable in their jobs and explained everything very clearly. With in minutes of them arriving they were able to stop the water from flooding down. They are very polite and excellent at their jobs wish I could give 100 stars for these two gentlemen. Jim and William definitely put the expert in Expert Plumbing.
Rachel Mcclain
Sep 2025
“Outstanding experience.”
Outstanding experience. Every time in the last 4 years I have called expert plumbing heating and electrical I have received the most professional and expert service that is available. Pricing is reasonable and they always try to be out to do service calls on equipment as soon as possible. The latest service call we had with them was the inspiration for writing this review. On 2 separate occasions they dispatched a seasoned professional (special mention to Eric) to come out and diagnose a furnace issue. Each time he systematically solved the mystery of what was going on and executed the solution. I am very pleased with the quality of their work and conscientiousness of the people doing it. As a side note, I am a retired home builder of 30+ years so my evaluation of any tradesman is accurate...and I have very high expectations. These are the guys to do the job if you want to have a reasonably priced successful experience in the world of HVAC service calls.
Edwin George
Aug 2025
“Had a gushing faucet and called EPH&E and got a call back from Joe almost immediately, he diagnosed...”
Had a gushing faucet and called EPH&E and got a call back from Joe almost immediately, he diagnosed the problem over the phone and was at my house in a half hour and finished the job within an hour as quoted. Very quick, efficient, professional, and good pricing. Joe's the man!
Mark Fernette
Dec 2024
“My sink seemed to be leaking and I needed some assistance.”
My sink seemed to be leaking and I needed some assistance. I called Expert Plumbing and got the help I needed. I’ve used there services many times before. Joe came out and was very professional. He found the problem and offered me solutions. I did replace my existing faucet with a beautiful new one. Joe was very thorough and did an awesome job. To be honest it was very costly but worth it for the peace of mind. The previous one lasted over 20 years. Thanks Joe for the great work and timelines.
Steve Wasserberg
Nov 2024
“Joe did a really great job fixing our toilet.”
Joe did a really great job fixing our toilet. He called and let us know when he would arrive. He explained everything he was going to do and why. I was confident he would do a great job and he did.
Steve
Nov 2024
“Expert Plumbing truly deserves their name as the level of service, courtesy, and skill were all above board.”
Expert Plumbing truly deserves their name as the level of service, courtesy, and skill were all above board. Joe did a phenomenal job reducing a stubborn blockage down to nothing. Our satisfaction with the workmanship is 5-star!!
Richard Patterson
Oct 2024
“Joe was fantastic.”
Joe was fantastic! He arrived right on time and was friendly and professional throughout. He took the time to explain everything clearly, making sure I understood the work he was doing. His great personality made the experience even better, and he fixed the issues perfectly. Highly recommend Joe for any plumbing needs!
Gail W.
Oct 2024
“I use this company for all my Plumbing, heating, and electrical work.”
I use this company for all my Plumbing, heating, and electrical work. Their quality of work is great and will always try to accommodate your request as soon as they are able too. I would highly recommend this company for any repairs or future projects for your home!
Marc M
Sep 2024
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