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Safelite AutoGlass brings a solid track record as a window and door specialist serving the greater Chicago area — 425 reviews at 4.3★. One reviewer writes: "The tech Romario who came out was excellent— he was super professional, friendly, courteous, and did the replacement in just over an hour." The craftsmanship draws repeat praise from homeowners across the board. Reviewers credit Alex with strong communication — fast replies and no surprises. Homeowners praise on-time delivery and budget discipline. Reviewers praise the crew for respecting the home throughout construction. Homeowners say the quotes are honest and the final bills hold. Post-project follow-through shows up in their review responses.
Windows projects typically cost $3K – $20K in Chicagoland
Zach Alukos
25 reviews
Chicago
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“Would highly recommend the professionalism and attention to details displayed by Alex and his team at this location.”
“It was easy to schedule my Safelite appointment for windshield repair; pricing was transparent,...”
It was easy to schedule my Safelite appointment for windshield repair; pricing was transparent, insurance handling was made very easy, and the technician was very knowledgeable, friendly, and efficient. Thank you.
Jesus Ayala Jr.
Dec 2025
“The technician was very kind, professional, and helpful with the information he provided.”
The technician was very kind, professional, and helpful with the information he provided. He was precise, thorough, and did an excellent job with his work.
Reesie Frields
Dec 2025
“Great price and service was fast.”
Great price and service was fast. I would definitely recommend them to anyone who needs any glass in their vehicle replaced.
jeremy milas
Dec 2025
“Tremendous experience working with this Safelite AutoGlass shop.”
Tremendous experience working with this Safelite AutoGlass shop. Alec was tremendous and he went the extra mile of helping us fix a vacuum hose that had a small soccer ball stuck in it. Would highly recommend the professionalism and attention to details displayed by Alex and his team at this location. Great people, great communication, and experience. Thank you, Alec!
Zach Alukos
Dec 2025
“I had such a great experience with Safelite.”
I had such a great experience with Safelite! Fernando was my technician and he called me with updates on his arrival time and during the entire process. He was extremely careful and cleaned up after himself. Would absolutely recommend! Going through Safelite was a lot cheaper than going through the dealership, especially since I got an OEM windshield.
RV
Dec 2025
“I had a crack stretching from the middle all the way to drivers side and they replaced my...”
I had a crack stretching from the middle all the way to drivers side and they replaced my windshield in close to 1.5 hours and it may have been less than that (mind you I have a 2021 and required recalibration). I think my tech’s name was Norberto - he was nice, knowledgable and asked about the stickers I wanted to keep/was fine removing. It’s been 4 days and no issues or complaints. Thanks!
Maya B
Dec 2025
“The technician arrived within projected time frames.”
The technician arrived within projected time frames. He was polite and efficient in his work. He vacuumed the glass up in the cab of the van and vacuumed the broken glass from the inside of the door. Safelite will get the call if I have any more broken glass.
James Koehn
Nov 2025
“I was concerned about the inclement weather delaying my appointment but Richard got there sooner...”
I was concerned about the inclement weather delaying my appointment but Richard got there sooner than expected and greeted me with some of the best customer service I ever received. He was very knowledgeable about the products and services being rendered and he took less time than expected to replace my entire front windshield. I would definitely recommend them and appreciated them as well. Last but not least the price was cheaper for them to come to me than for me to go out to another facility offering the same service.
William Nelson
Nov 2025
“I could not have asked for a better experience.”
I could not have asked for a better experience! The in-store team went above and beyond in providing excellent, efficient service that exceeded my expectations! Thank you so much!!
MeriKim Hime
Nov 2025
“A perfect experience from start to finish.”
A perfect experience from start to finish. I was able to get the fix within 1.5 days after scheduling online. The tech Romario who came out was excellent— he was super professional, friendly, courteous, and did the replacement in just over an hour. I’m not easily impressed, but I was quite impressed with Romário. Thanks!
Elise Oliver
Oct 2025
“If you’re visiting this business you’ve likely had better days.”
If you’re visiting this business you’ve likely had better days. The team here make it an easy and painless experience. I waited for my service both times and they are efficient.
Flor
Oct 2025
“Great job on my new windshield.”
Great job on my new windshield. Service was fast and the technician was on time, skilled and super nice. He reattached my decals and I-pass transponder very neatly. I hope I never need to repair a cracked windshield again, but if I do I’ll definitely use Safelite again.
Kimberly Koch
Oct 2025
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