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J & D Whirlpool Kitchen & Bath Outlet is a highly rated general contractor serving the greater Chicago area, carrying a 4.9★ rating across 69 reviews. Their portfolio includes kitchen remodeling and bathroom remodeling. One reviewer writes: "Lien was extremely helpful in helping turn our vague ideas into reality for our bathroom remodel." Reviewers consistently praise the quality of their work. Clients describe the experience with Lien as straightforward and professional. Reviewers note projects finish on schedule and without surprise costs. Multiple reviewers say they went above and beyond what was expected. Premium pricing matched by premium results — clients report strong value.
General Contractors projects typically cost $25K – $150K+ in Chicagoland
Tim T
17 reviews
Chicago
No recurring concerns found across reviews. This contractor maintains a consistently positive reputation.
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“This was our first major remodel where we hired an external contractor to do the work; the contractor recommended J&D for getting as many parts for our remodel as possible.”
“We worked with Lien for our guest bathroom remodel.”
We worked with Lien for our guest bathroom remodel. This was our first major remodel where we hired an external contractor to do the work; the contractor recommended J&D for getting as many parts for our remodel as possible. This turned out to be a great recommendation! There were a few issues with the tub and toiler we got, but these were manufacturer issues and not anything caused by J&D. However, J&D corrected the issues immediately and went to bat for us with the manufacturer, so there were no costs incurred to us and only a very minor delay to our project. Overall, we'll definitely go back to J&D for future remodels and hope to work again with Lien in particular.
Tim T
Nov 2025
“Mike at J&D was excellent to work with, he was great with communication and very helpful and...”
Mike at J&D was excellent to work with, he was great with communication and very helpful and knowledgeable during the selection and buying process. He was also very responsive during my renovation process and saved my project from delays! Great experience. Looking forward to working with J&D in the future and would highly recommend.
Stephanie Liggons
Nov 2025
“Lien was extremely helpful in helping turn our vague ideas into reality for our bathroom remodel.”
Lien was extremely helpful in helping turn our vague ideas into reality for our bathroom remodel. We walked into the store on a Friday and spent about two hours there but walked out with almost everything picked out. She listened to our needs and went above and beyond for design suggestions and made things less stressful. Her guidance considered our preference for quality, price and style, and she focused in on what we needed for a functional and easy to clean space. Communication was great in-person, over the phone, or via email. The bathroom we now have is exactly what we wanted. Her professionalism and eye for design is what will bring us back here for our next project. Highly recommended!
Olivia Arends
Oct 2025
“Lien and Mike at J&D rescued me from so much stressful back and forth about bathroom fixtures for my remodel.”
Lien and Mike at J&D rescued me from so much stressful back and forth about bathroom fixtures for my remodel! I had been to Studio 41 and I did not like the energy there (salespeople like vultures), not to mention the very few alcove tubs to see in person (the whole purpose of going to a showroom). I had been searching online for days trying to find which brands sell high quality, aka not plastic, metal faucets and fixtures and trying to match them up as far as finish was concerned. I called and spoke with Lien on a Monday morning and she patiently walked me through some options for thirty minutes and answered my questions. She recommended that I try to go in to a showroom, even if it wasn’t J&D, to compare finishes in person because photos online don’t do them justice. After the great experience I had with her on the phone, I decided I would go there in person that afternoon to see for myself. Lien was on the phone with another customer when I got there, so I was assisted by Mike who was also very helpful and direct about the options available to me, recommending me a shower head from a great local brand that he himself uses in his home. Metal fixtures! He also held up a Kohler brass fixture to the shower head I was looking at so I could compare the finishes. I felt no pressure from Mike or Lien to purchase immediately but I was delighted to give them my business right then and there. Their prices are also better than other places I looked (and I looked in so many places). I was able to give them my contractors information so that he could pick up the items which made everything seamless for me. I couldn’t recommend them more highly. I will absolutely be back in the future. Thank you Lien and Mike!!
Amber Stewart
Oct 2025
“Great place, staff very nice and knowledgeable!”
Rita S
Sep 2025
“I didn't end up buying through J&D due to the small scope of my bathroom renovation, but the staff...”
I didn't end up buying through J&D due to the small scope of my bathroom renovation, but the staff were incredibly helpful for me to achieve a clearer vision and scope. Lien in particular is a great designer who quickly understands your needs, can identify constraints and proposes creative options!
Nancy C
Sep 2025
“Mike at J&D Whirlpool was a pleasure to work with.”
Mike at J&D Whirlpool was a pleasure to work with. He helped us source sinks and other essential parts for our dental office and made the entire experience smooth and stress-free. He was incredibly friendly, warm, and always quick to respond. Pickup was fast and easy. We highly recommend working with Mike and look forward to doing business with him again.
Danielle Olsick
May 2025
“GREAT STAFF, helped my locate a part I needed you have to see the showroom..”
Christopher Osinger
Apr 2025
“Working with Mike and his team has been an absolute pleasure.”
Working with Mike and his team has been an absolute pleasure. They are incredibly knowledgeable, transparent about pricing, and make selecting plumbing fixtures an enjoyable experience. Their communication is excellent, and they remain responsive throughout the process, ensuring everything stays on track. They also help find the best options within your budget. We’ll continue relying on their expertise for future projects and can’t wait to see our selections come to life in our new dental office, Lumiere Dental. Cheers!
yourchicagodentist
Feb 2025
“All staff are very helpful, and make an appointment if you need support looking at and choosing multiple items.”
All staff are very helpful, and make an appointment if you need support looking at and choosing multiple items. I purchased all of my bathroom fixtures, vanity, toilet, tub, and mirror from them. Very knowledgeable about products and design.
LYNNE BEAUPREZ
Jan 2025
“Really appreciate how knowledgable and approachable the people are that work here.”
Really appreciate how knowledgable and approachable the people are that work here. Was looking for a specific part for a discontinued Grohe faucet and these guys absolutely came through. If they put in the work they did for such a small item, I look forward to seeing what they do when we are looking for more substantial purchases. When ready, this will certainly be the place we go.
Dan Sanchez
Oct 2024
“I shopped at many places for our home renovation which included kitchen, 2 baths and more.”
I shopped at many places for our home renovation which included kitchen, 2 baths and more. Lien Boland was my lifesaver. She was patient, kind, helpful, and she has a superb eye for design and color. She made the process of choosing everything FUN and not frustrating. I feel very relieved that my architect referred me to this company!
Mary Herbin-Horan
Jul 2024
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Bathroom Remodeling
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Basement Finishing
Basement remodeling and finishing for additional living space.
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Custom home construction from concept to completion.