Is this your business?
Claim this profile to update your info and view leads.
The Plumbing Department Inc. is a highly rated plumbing contractor serving the greater Chicago area, carrying a 4.9★ rating across 50 reviews. One reviewer writes: "They replaced my water heater and did a great job explaining the different options available, along with clear pricing for each." Homeowners call out Gary for being easy to reach and responsive. Delivers on schedule and on budget, based on multiple reviews. Clients praise organized workflow — clear phases, no chaos. Clients describe fair pricing that matches the scope and quality of work.
Plumbers projects typically cost $200 – $8K in Chicagoland
Scott Hueston
12 reviews
Chicago
Share what you paid to help other homeowners get fair pricing. It's anonymous, takes 2 minutes, and earns you community points.
“I don’t want to skip out on permits, or approve something that isn’t the best possible solution for the long term.”
No recurring concerns found across reviews. This contractor maintains a consistently positive reputation.
“Outstanding service.”
Outstanding service! From start to finish, they did a great job of listening to my concerns and making sure I was completely satisfied.
Greg Lippert
Jan 2026
“Gary was very knowledgeable about water heaters, and even took the time to show me a couple a...”
Gary was very knowledgeable about water heaters, and even took the time to show me a couple a things that I didn't know about. I would recommend Gary and the whole team to anyone. Thanks again!
Miguel Garcia
Jan 2026
“Excellent experience from start to finish.”
Excellent experience from start to finish. They replaced my water heater and did a great job explaining the different options available, along with clear pricing for each. There was no pressure, just helpful guidance so I could choose what worked best. The team was friendly, professional, and very easy to work with. The installation was smooth and efficient. Highly recommend!
sarah fischer
Jan 2026
“The team at The Plumbing Department is knowledgeable, professional, and great to work with.”
The team at The Plumbing Department is knowledgeable, professional, and great to work with. My experience with them has been so consistently positive that I won't go anywhere else. I recommend them to my family and friends all the time, and they always have great things to say about them too. If you're looking for a reliable, neat, skilled plumber, then this is who you should choose!
Talley Singer
Nov 2025
“I've used The Plumbing Department for a couple projects, they provide great service.”
I've used The Plumbing Department for a couple projects, they provide great service. The staff is knowledgeable, friendly and courteous.
TJ T
Nov 2025
“I have used The Plumbing Dept several times and always feel that I'm being treated fairly.”
Daniel Cox
Nov 2025
“Great quality of services.”
Great quality of services! I had an issue with my shower while the installation was quite complex and a couple of plumbers gave up before I found this company. Their services are little pricey but the plumbers they have are highly qualified and the company per se is well organized. Everything was well communicated, they sent me a plumber quickly and had all documentation in place (I live in the high rise and the work needs to be approved by the building engineer). Overall I can recommend them if you’re looking for a premium service.
Joanna Poznanska
Nov 2025
“We’ve used Plumbing Department for several years.”
We’ve used Plumbing Department for several years. They are not the least expensive, but we’ve always found them to be highly competent and timely. Every plumber they have sent has been professional and personable. We will continue using them for all of our plumbing needs.
David Shaw
Nov 2025
“Great service! Great team!! My go-to for all plumbing needs.”
Chelsey Jackel
Nov 2025
“I reached out to The Plumbing Department when we had a plumbing issue in the bathtub of a rental property/Airbnb.”
I reached out to The Plumbing Department when we had a plumbing issue in the bathtub of a rental property/Airbnb. They were able to come out in a couple of hours, diagnosed the (somewhat complicated) issue quickly, and went to work resolving the problem. The cost was very reasonable, the communication was great, and the service was tremendous!
Jason Finn
Oct 2025
“Gary replaced my toilet and they did an amazing job.”
Gary replaced my toilet and they did an amazing job. They had to correct the wrong installation from the past plumber. Highly recommend
A&A Equipment
Sep 2025
“I live overseas and needed a gas line repaired in a property we own in Chicago.”
I live overseas and needed a gas line repaired in a property we own in Chicago. Trying to identify and contact a professional plumber was extremely difficult. After trying to deal with 5 plumbers who either didn't return my calls or said they would do the repair but didn't, I was referred to the Plumbing Dept. From my first phone call to them until the job was done, every person I spoke to was professional, friendly and responsive. They did what they said they would do WHEN they said it would be done - sounds like this isn't anything to rave about, but these days and after my experience with the other half-hearted plumbers, the Plumbing Dept's level of professionalism is notable. I am extremely grateful to them. And I would certainly use them again and recommend them to everyone. Contact them first - you won't need to contact anyone else!!!
S Downing
Aug 2025
Vanguard Plumbing and Sewer, Inc.
4.9 ★ · 371 reviews
Chicago
Deljo Heating, Cooling & Plumbing
4.9 ★ · 3204 reviews
Chicago
TR Miller Heating, Cooling, Plumbing and Electrical
4.9 ★ · 10685 reviews
Plainfield
Suburban Plumbing Sewer Line and Drain Cleaning Experts
4.9 ★ · 327 reviews
Brookfield
OneStop Pro Plumbing, Heating, Cooling & Electric
4.9 ★ · 836 reviews
Wheaton
J Sewer & Drain Plumbing — 3343 N Monticello Ave
4.9 ★ · 274 reviews
Chicago