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Rated 4.7★ across 8429 reviews, Roto-Rooter Plumbing & Water Cleanup is a plumbing contractor serving the greater Chicago area. One reviewer writes: "He recommended action for reducing/preventing clogged pipes." The quality of their work stands out based on client feedback. Jon keeps homeowners informed with quick replies and honest timelines. Reviewers note projects finish on schedule and without surprise costs. A clean job site is a recurring theme in reviews — the crew takes it seriously. Clients describe fair pricing that matches the scope and quality of work. Multiple reviewers have hired them for second and third projects — a strong trust signal. Owners engage with past clients online — a small but telling signal.
Plumbers projects typically cost $200 – $8K in Chicagoland
Perry Knight
127 reviews
Chicago
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“He displayed exceptional customer service.”
“Easy to schedule as they answered my call at 8pm and was able to get someone out the same night.”
Easy to schedule as they answered my call at 8pm and was able to get someone out the same night. Work was preformed under 1 hour to drain kitchen sink from dirt/grease/hair/gunk. It had started to have backflow causing water/food pop back up sinks other side(different pipe). Thanks to Kevin Escamilla, we can dump a bucket down with pressure of garbage disposal and goes down faster, better and no backflow on other side. I highly recommend.
Kyle Painter
Jan 2026
“Bruno did a AMAZING JOB.”
Bruno did a AMAZING JOB. Very knowledgeable gave honest and preventative feedback back. He did not leave until he was able to give us answer on the root of the problem. He felt more like family and made a highly stressful situation into a solution. I would HIGHLY recommend this company especially Bruno. Thanks again for the amazing customer service.
kelly fitzpatrick
Jan 2026
“I was having some issues with water backing up into my crawl space.”
I was having some issues with water backing up into my crawl space. Tyler, Armani, and Clif were all great! They were professional and took their time and were able to identify and fix the issue. I appreciated how dedicated thorough they were!
Lindsey Krassel
Jan 2026
“Patricio (#2029) was amazing.”
Patricio (#2029) was amazing. He came to unclog a mainline from the bathroom. He was able to get 15# of debris out of the line! Super friendly and great customer service, would recommend to anyone! Extremely grateful for his fast service on a Sunday no less!
Jenna Fulks
Jan 2026
“The service was AMAZING!”
The service was AMAZING!! They were fast prompt and professional. I wasn’t expecting such an excellent service, but I got more than I bargained for. They were so informative and even gave me tips on how to move forward with better care for my plumbing system. I will definitely be using this service again. I am very pleased with my results. The two gentleman need to be recognized for such an awesome job. Great work guys!!
deliciamo
Jan 2026
“Leonard was amazing, he was very informative and kept me updated with every step he had to take.”
Leonard was amazing, he was very informative and kept me updated with every step he had to take. He inspected everything. He also told me my sump pump was working fine but it had a bad switch on it that I can just replace the switch myself instead of having to get brand new pump. He then put me in contact with water restoration and also field supervisor for camera to check the line after rodding. Definitely recommend roto rooter and especially Leonard. He was friendly, funny, respectful, and most of all professional.
William Bavone
Jan 2026
“We were having water backing up through our floor drain on a Friday night.”
We were having water backing up through our floor drain on a Friday night. Sean was on time and so friendly throughout the process. He listened to the problem we were having and then went through the steps to diagnose the issue. He laid everything out before beginning the work. He was very thorough and kept a clean workspace. Most importantly he fixed our problem. We were very pleased with the entire process and would use them again in a heartbeat. Thanks Sean!
Michael Winnecke
Dec 2025
“Great! Khaden came out in about 2 hours. He displayed exceptional customer service. Khaden...”
Great! Khaden came out in about 2 hours. He displayed exceptional customer service. Khaden listened, examined, recommended service, and completed service. Khaden appeared to have a high level of expertise. He recommended action for reducing/preventing clogged pipes. Initial issue was slow draining water, leading to leaking.
perry knight
Nov 2025
“Leonard and Tony did an excellent job identifying the issue and creating a plan moving forward.”
Leonard and Tony did an excellent job identifying the issue and creating a plan moving forward. I highly recommend these professionals.
Diane Tanke
Nov 2025
“Israel and Mike were out at the specified time and did a fantastic job clearing my septic line.”
Israel and Mike were out at the specified time and did a fantastic job clearing my septic line. They went above and beyond to make sure I would not need to have my sewer pipe cleaned again anytime soon. Jayson came by after and checked my whole sewer line with this camera. They found a little more Roots so Israel went in and took those out as well. The whole process took over 2 hours. I was happy with the service and price. I recommend using coupons if you can. These guys are fast and good and worth a little bit extra.They went above and beyond to make sure I would not need to have my sewer pipe cleaned again anytime soon.
David Monatelli
Nov 2025
“Nick, who did the power jetting to my sewer line when above and beyond his job.”
Nick, who did the power jetting to my sewer line when above and beyond his job. Kept me informed of all the procedures also Kyle, the camera man was a great help. He was my go to guy for the three days That I was in contact with him to get my issue resolved. Those two gentlemen are a great asset to your company.
Joy Beaudette
Nov 2025
“I had a great experience with Roto-Rooter.”
I had a great experience with Roto-Rooter. Orion and Luis were amazing. They were efficient, friendly, and very knowledgeable. Before they got started, they took a look at everything and explained how the process would go. They also told me that if they were not able to fix the problem, they would not charge me. The work is guaranteed for six months, which gave me even more peace of mind. They were polite and courteous the entire time. I called in the morning and they were at my house within an hour. The whole process was smooth and stress-free. I highly recommend them.
Filomena Choate
Nov 2025
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