Rocket Plumbing — Arlington Heights

“They do an excellent job: fast, efficient, and professional.”

They do an excellent job: fast, efficient, and professional. Highly recommend!

Lisa Arce

Dec 2025

“Service was prompt and thorough.”

Service was prompt and thorough. Technician did a great job on my call and cleared my drain as needed

Priscilla Kerins

Aug 2025

“From booking through Vicky, to service by Trevor, Jo-el and Hugo, everyone was great on my line jetting and basin drain.”

From booking through Vicky, to service by Trevor, Jo-el and Hugo, everyone was great on my line jetting and basin drain. Hard working, good communication no BS or upselling. Line trouble identified and will work with them and the city to rectify it. A pleasant surprise to find Rocket Plumbing.

Kevin McGurn

Jul 2025

“I have been using Rocket Plumbing for ten years and am always pleased with the quality of service,...”

I have been using Rocket Plumbing for ten years and am always pleased with the quality of service, expertise, prices and responsiveness.

Michelle N

Jun 2025

“Rocket/Geoff did an awesome job.”

Rocket/Geoff did an awesome job. Second time with this plumber and 4th with Rocket. Professional, fast and fair!

Kristin Hellquist

Jun 2025

“I noticed some water damage on the ceiling below my upstairs bathroom.”

I noticed some water damage on the ceiling below my upstairs bathroom.. I started my search online for a new plumber and chose rocket plumbing because of all the positive reviews I was seeing- the reviews aren’t wrong. I called in the late afternoon, the receptionist was very kind, helpful, and she was able to send a plumber out the next morning. The plumber, Geoffrey was professional, knowledgeable and patient (I had probably a million questions throughout the whole process since I was communicating the situation with my husband over text, he is the one who typically takes care of these things). He very quickly identified the leak and to my surprise when i asked if it was a possibility to fix the issue the same day he said yes, and only left to go get the new toilet/replacement parts that we ended up having replaced- he did offer us multiple options to fix the issue at very different price points which was fantastic. And has extremely clear communication with every decision that needed to be made. Unfortunately after he removed the old toilet he found how badly damaged some of the old plumbing in the floor was, and it became a much larger job than originally anticipated (due to a very poorly done repair in the past by a different plumber/company)Geoffrey still made the commitment to have the work finished the same day and spent most the day seeing this through while still keeping the cost very reasonable. he even vacuumed, swept, and removed any trash/debris from the job when he was finished. And left contact information for a carpenter (to repair the damaged ceiling) and a restoration company to come look at any potential mold issues from the leak. My husband and I are very pleased with the work that was done, and will definitely be using Rocket plumbing in the future.

Stephanie D

May 2025

“We have excellent service from Jose.”

We have excellent service from Jose. He minds the details and respects our property. He consistently arrives within the service window.

Steven Exo

May 2025

“This is my third time working w/ Luis.”

This is my third time working w/ Luis. I really love that Rocket has the same person come out to you. It's like building a relationship with your barber. They get to know you, they know your house, they know what your preferences are and what questions you may have--or maybe it's just Luis and he's a very thorough guy. I don't know. I hope I never have to find out. Before he goes Luis tells me exactly what I should to do upkeep the system to prevent future problems. I've never had a problem or had to call him back after he's finished with the work. Never have had to redeem a warranty on anything he's installed. It's the way our nation was built: by vocational programs and blue collared hands. Solid. Predictable.

L Y

May 2025

“Jose Guerra was back in our home installing a water heater, and refitting new pipes in order to bring up to code.”

Jose Guerra was back in our home installing a water heater, and refitting new pipes in order to bring up to code. Once again truly satisfied customers we are. Jose is a true professional. He made sure to answer all our questions. Took his time to explain product, and made sure we were truly satisfied customers. Should we have any additional concerns he made sure to let us Know Rocket, and the company will be there to answer them and put our minds at ease. He’s the best of the best.

Osmalyn Walton

Mar 2025

“Tremendous service from Robert today.”

Tremendous service from Robert today. We had a back up in the kitchen sink. Robert worked to unclog the sink, which he did. But we learned that more work will need to be done as there's a broken drain pipe. We received an estimate for the job. Very fair. We will sign the estimate and look forward to the team from Rocket to fix the problem.

Edward Bury

Mar 2025

“Robert was prompt, very knowledgeable, answered all of my questions (and there were many), and...”

Robert was prompt, very knowledgeable, answered all of my questions (and there were many), and thorough with the rainwater sump pump, backup battery and ejector pump annual inspection. Definitely will continue to use Rocket Plumping in the future.

Dorothy Metaj

Sep 2024